It wasn't what I expected...

So I decided to colour my hair again after having been blond for several years now. This time it was back to red again. I read some good reviews about Eve Hair Salon and wanted to try them out, assuming that they will live up to my expectations... To my dismay, it was my worst experience ever at a Salon. I went away and my hair looked fabulous, red and fierce, but the colour faded with each wash and in about a month's time my hair was back to its normal colour as if I had never even been to the Salon to colour my hair!

That was the least of my worries, my hair fell out everytime I washed or brushed my hair, and it made me fear to even touch it. I was losing hair in a manner that I have never been before.

This was the first time I had such an awful experience and when I phoned them to tell them about it, they continuely absolved themselves from the responsibility and told me it's normal!!! ???

I was just frustrated and perplexed and their casual approach to my situation was so disappointing. They offered to simply wash my hair, and didn't resist to continually tell me in a condescending manner how good they are to wash my hair and blow dry it as a courtesy as if they did me a favor for the damage they had caused!

The manager and the employees acted as a punch of bulldog employees guarding their sacred territory and playing the blameless victim, and was interrogated for a problem that started with them! They didn't offer to treat my hair, or buy the products I would need to return my hair to its former state, no the onus rested solely on me, and I was probably the cause of what they deemed normal problem!