Eurosuit Canal Walk Refund Not Processed After 3Months

I called Eurosuit’s in Canal Walk 4days before lockdown happened in March to cancel and refund me my deposit for my sons matric ball suite as the school sent out a letter saying this years Matric ball is cancelled due to covid-19. Kim, Wesley and Regan from the branch had confirmed that my payment was BUSY been processed, I have STILL NOT received any refund since then. It’s been 3months and I have still NOT received my refund. This is absolutely ridiculous that Eurosuit keep on telling there customer that the refund is busy been processed when indeed NOTHINGS been done. I even have an email where they have said that they have OVERLOOKED processing my refund in March, I mean how do you overlook somebody’s refund when they are constantly emailing to find out how far the refund is. I will NEVER EVER recommend anybody to hire from them ever again.