1 reviews | Active since May 2016

22 Jul 2016, 07:00

Wrong Billing and poor service

<p>I hire cars every week & last week i hired with this idiots from Europcar for the second time now when I make a reservation the amount that they offering is always low compare to other rental companies as i always compare but when the invoice comes the amount is changed completly in fact doubled</p> <p> </p> <p>The past weekend i booked a car with them which picking up was a nightmare they told me they didn’t have cars and after 20 of me leaving they called me and said they have a car they gave me and old car with close to 60000km on the clock the alignment was ****ed up the dash was crackly every time u driver over 100km/h like a car that was picked up at a shady penal beaters.</p> <p> </p> <p>then the bill came and what i got on the reservation is totally different than what they charged me and the last time they did the same that is 5 months ago and even now they still investigating but my money was taken.</p> <p>If they think I will let this go this time they have another thing coming</p> <p> </p>

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Replies (1)
Europcar
Europcar's reply22 Jul 2016, 12:34
Official

Dear Kabelo

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Yours Personally

Calvin May