Worst service ever. Don’t make a mistake of renting their cars

Europcar is the worst . I returned the vehicle in good order, it was checked in my presence, they confirmed everything is fine. Later on they sent me a whatsup nd said I caused damages. Why wait for me to leave and then tell me stories? I asked for a picture before I took the car to show the car did not have that damage and they said they don’t take pictures. I think that’s their way of reaping customers off. How do you accuse me of something that you cannot prove. To date they have not given me my refund . I foned and asked to speak to management but I was told excuses. Pls don’t make a mistake of renting out their cars bcos you will regret. You will pay for damages you never caused. Their service is extremely a nightmare with poor staff who don’t value customers.