Worst rental car service popssible

I received a rental from my insurer, and my car repairs taking longer then expected, so the rental has been extended several times already Now after being extended about 3 times, I get a call telling me my deposit is not enough and I need to make a second deposit. Nowhere in their terms they provide you does it state this. before I can tell the lady which account to debit, she hangs up, now because they cannot gain access to my account, and I moved funds out of my card they have, they have threatened to have their risk team remove the vehicle.

Europcar, I told you I am not able to return your car, as your car is where I live and I am away on business. I told you I will bring your car back, because if you send somebody to retrieve it, you will expect me to pay the cost of that person coming to my house. calling me multiple times will not change the fact I am working and cannot answer your call you are charging me for Etolls, and yet the news is that Etolls is being refunded, so how can you charge me, am I going to get that money back when you are refunded?