Worst car rental in South Africa

Need an option to give 0 stars. Europcar and my insurer have a deal, the insurer rented me a car. Europcar made several accusations against me over 2 months ago, and I am still waiting for the recordings so that I can take this up with my lawyer, But now I have another rental from Europcar, and they will not contact me to discuss these accusations made against me, but are happy to tell my insurer they will not renew my rental. My insurer has confirmed Europcar will call me, and until now no call. Europcar, have somebody call me so you can come collect your worthless piece of **** car, that is malfunctioning with everything Until I get the recordings and proof I have requested 11 times on email and 8 times on call, I will not have anything further to do with you