MM
Mamokekere M

1 reviews | Active since Jul 2012

16 Jan 2023, 11:10

Worst Car Rental Company, ***** and **********

I confirm that:

- I rented a car at Europcar branch at King Shaka International Airport. - Upon the rental, I did the inspection and there were several dents and damages on the car which the inspector at the bay and I identified. - I returned the car and it was checked by both me and the inspector and he confirmed that everything was fine. - My rental deposit was refunded back into my account. - About a month later, I received a call from Europcar claiming that I damaged the car. - Several queries were raised with the branch and they are still hellbent on the lie that I damaged the car. - The head office is now threatening legal action and blacklisting. - My options have been exhausted and this is the last resort to get this unacceptable conduct corrected.

0
Replies (2)
MM
Mamokekere M's update19 Jan 2023, 09:13
Reviewer Update
As expected, rogues will never respond to customer complaints.

Europcar
Europcar's reply20 Jan 2023, 07:33
Official
Good day

Thank you for bringing this into our attention. 

Please check your email, we have sent you a message.

Kind regards
Europcar