TM
Tabile M

1 reviews | Active since Feb 2015

09 Oct 2017, 08:12

Worst car rental

I have never experienced such disgusting service ever. I hired a car last week Saturday, 30th September and returned it on the 1st October. I have not received my DEPOSIT back until this day, instead EUROPCAR charged me for fuel. I filled the tank before returning the car and I have sent them proof of the receipt. COMPANY WITH NO INTEGRITY, *****ING PEOPLE'S MONEY.

I WILL CONTINUE TO TELL MY FAMILY AND FRIENDS NOT TO USE THIS COMPANY!!!!!!!!!!

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Replies (1)
Europcar
Europcar's reply09 Oct 2017, 09:14
Official

Dear Mr s Mphatsoe

Thank you for raising this matter with us ,kindly note the refund of your deposit was paid on the 06/10/17.

Please allow us an opportunity to investigate with our East London branch why you are being billed for refuelling of the vehicle.

Yours personally

Europcar - Customer Service