DD
Davi D

1 reviews | Active since Apr 2011

07 Dec 2017, 17:03

Worse Service Ever Experienced

After a car hire at Cape Town International Airport on Saturday the 2nd, I returned it on the 5th and was promised that the invoice will be available after 24hrs.

After 48hrs the invoice had not been issued and the call center did not have an idea of why which is very disappointing.

Will never use these people again. They ended up hanging up the phone at Cape Town International Airport.

They don't seem to know what proper customer service is.

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Replies (1)
Europcar
Europcar's reply08 Dec 2017, 09:16
Official

Good day,

Thank you for your review

Please note that a customer services representative will be in contact shortly to assist yu

Thank you

Europcar