WINDSCREEN DAMAGE

DO NOT RENT FROM EUROPCAR!!!- The terms were never explained to me at the Pick up point in PE regarding the weaver for windscreen.I had a terrible experience with Europcar. On my way back to the Airport a small nick occurred on the windscreen. Im waited almost 25 working days to find out where is my refund. I'm still waiting for it with empty promises. Every day it is another story. They had to refund me R8182.00 they they replaced the whole windscreen charging me R4082.00 in total. Chatting to them they advise me that they use their own suppliers. "MAKES YOU THINK " They are a complete rip-off" and have terrible communication liaison ..Looking at this company reviews, note you will see their reviews are terrible. Their customer service sucks!!!