CF
Chris F

1 reviews | Active since Jul 2013

18 Mar 2021, 07:40

What wonderful service.

What a wonderful experience at their East London Airport branch. I needed to rent a bakkie with a canopy. Before booking online I called the branch to make sure the bakkies they have available had a canopy. I spoke with the manager Ms. Geswind who confirmed the available bakkies did not have canopies. She however assured me that she would try to arrange a bakkie which met my requirements and would call me back to confirm. Well, to my surprise and joy she called me back confirming she had sourced a bakkie for me that met my requirements. Thank you Ms. Geswind, your customer service is outstanding!

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Replies (1)
Europcar
Europcar's reply18 Mar 2021, 09:07
Official
Good day, 

Thank you for the wonderful compliment received regarding the service rendered by Ms. Geswind at our branch  at East London . We  look forward into assisting you with any future car rental request you may have. This will be shared with Ms Geswindand East London team.

Kind regards
Europcar