NH
Nyree H

1 reviews | Active since Mar 2009

09 Jul 2015, 10:48

What a pleasant experience!!

I rented a vehicle for business on Tuesday 7 July at King Shaka Airport.<br> <br> I was very impressed with the overall experience I had. From the efficiency at the Counter where I collected the keys and more specifically to your staff outside. I am rather disappointed that I did not take down their names.<br> <br> I do however specifically remember a gentleman who escorted me to the vehicle with an umbrella as it had been raining as well as a lady that checked the vehicle before I left.<br> <br> Although it was raining, their attitude was positive and gave me the right start to my day! Well done to all the staff on creating such an awesome customer experience!

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Replies (1)
Europcar
Europcar's reply09 Jul 2015, 13:23
Official
Hello nyreeh,

Thank you for your valued feedback.

We will certainly relay this to the staff at King Shaka whom we are certain will be delighted to know of this wonderful experience.

We look forward to your next rental with us.

Yours personally,
Calvin