Waiting in vain yet never waited in any case!

Mr. May was quick to respond to the complaint lodged by me on this site, merely out of formality and \window dressing""; no phone call; no e-mail besides the response to Hello Peter. It came as no surprise though...just have a look at similar complaints from Europcar and it becomes clear this is how the complaints department conducts business just to shut people up. Let me rather start praying and hoping this was the last time I was doing; or rather;giving them business......"""