KK
Kelvin K
1 reviews | Active since Mar 2015
26 Mar 2015, 12:18
Waiting a month for a invoice
Having called numerous times with empty promises being made I finally got my invoice for a car rental. It took a month to the day for this to happen. It feels as if a company who has your credit card details and take money at their convenience does not really care about their customers. How Unfortunate.
Helpful (0)
Replies (1)0
Replies (1)
Europcar's replyOfficial
27 Mar 2015, 17:49Hello Kelvkaiser,
Hi Kelvin,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
I've requested your email to be linked to your profile to avoid this inconvenience in future.
Please accept our apologies for the inconvenience
Yours personally,
Craig Van Niekerk
Customer Services Supervisor
Hi Kelvin,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
I've requested your email to be linked to your profile to avoid this inconvenience in future.
Please accept our apologies for the inconvenience
Yours personally,
Craig Van Niekerk
Customer Services Supervisor
Europcar's reply27 Mar 2015, 17:49
Official
Hello Kelvkaiser,
Hi Kelvin,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
I've requested your email to be linked to your profile to avoid this inconvenience in future.
Please accept our apologies for the inconvenience
Yours personally,
Craig Van Niekerk
Customer Services Supervisor
Hi Kelvin,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
I've requested your email to be linked to your profile to avoid this inconvenience in future.
Please accept our apologies for the inconvenience
Yours personally,
Craig Van Niekerk
Customer Services Supervisor