Very bad services from Europcar

Europcar East London the customer service is very bad and the staff there lie a lot and they are unprofessional!

The first incident the charged me for an extra day, yet the car was dropping 15 mins before the time. When I asked them on why my refund is not what it’s supposed to be, the told me that Nomsa from the HO in JHB will sort it out.

Till today my refund is not sorted! I keep calling them they always promise to get back to me, I am still waiting...

I have asked them for an Invoice, I am still waiting for the invoice.

There is a particular guy I spoke to at the Europcar car in E.L by the name of Khaya, when I asked him for his surname, he didn’t want to give me his surname, instead he was arrogant!

I am very disappointed with the service from Europcar, I don’t care who says what now! They have tested my patience, now I am enough of their nonsense!

I have been calling them every week now, but no one is prepared to do their work, instead they are a bunch of *****!!!!! Mnxcm!!!!