NM
Nicolas M

1 reviews | Active since May 2016

17 Apr 2018, 10:20

UNSAFE Vehicle Issued

After returning my vehicle in the condition that I recieved it, I got an email saying that i have cause the spare tyre to go flat...in the boot. There is no damage to any of the other tyres still on the vehicle so I would like to know what kind of incident would need to occur to flatten a spare tyre in the boot.

I was forced to sign the vehicle inspection form over the counter before I even got to inspect the vehicle and there was no one around when I got to the vehicle to report the other damages that were visible on the vehicle but not on the inspection form.

Clearly Europcar are are trying to pull a fast one here and I would actually like to know how they think it is acceptable to issue me a vehicle that has clearly not been inspected properly, has a flat tyre and is UNSAFE.

It is completely unacceptable!

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Replies (1)
Europcar
Europcar's reply17 Apr 2018, 11:07
Official

Good day,

Thank you for your post

Please provide your contract / rental agreement number and an email address so that we can investigate and resolve the matter

Thank you

Europcar