Unhappy rental client

Would like to inform people not to use Europe car as their preferred rental as I requested a rental for when my vehicle goes in repairs but the vehicle that they have given me is nowhere close to one I drive . I pay for the rental to be same that I drive . I then requested assistance but Millicent from Europe car is persistence that I am wrong . I work for the insurance industry and place a request that no uses a company that not willing to give you what you pay for . Good luck to the businesses who cheat people for profit . Most useless company and people to deal with.