BS
Brigitte S
1 reviews | Active since Jun 2020
25 Jun 2020, 09:10
UNFAIR CHARGES
Unfair charges, due to covid19 we couldn't return the vehicle from Chile back to Argentina and they charged us 1500 EUROS!!! Even though we left it with Europecar Chile and was told that is was ok to do so. We couldn't possibly drive through the border and even tried to do so. We are deeply disappointed and will complain on every platform available!!
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Europcar's replyOfficial
03 Aug 2020, 09:09Good Day,
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative will be contacting you shortly.
Europcar
Europcar's reply03 Aug 2020, 09:09
Official
Good Day,
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative will be contacting you shortly.
Europcar