LS
Lesiba S

1 reviews | Active since Nov 2024

10 Nov 2024, 13:15

Unfair and unjust ************** of code 10 driver licence fee.

I did hire car with Europcar and charged fee because i carry code 1o driver licence. The fee fluctuate fro R50 to R100 a day. Reason being code 10 drivers destroy their car. I find that absurd, discriminatory and prejudice based on fee incidents. And feel drive to maximize milking every cent out clients that got no option because of unfair deal with Discovery vitality. I requested a mattet being escalated after phone conversation with shift supervisor. That has been 4 week with no interaction. Poor customer service.

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Replies (1)
Europcar
Europcar's reply11 Nov 2024, 09:00
Official
Good day
 
 Thank you for reaching out to us. 
 
 Please check your email, we have sent you a message.
 
 Kind regards
Europcar