1 reviews | Active since Dec 2015
Unauthorised Charges
Vehicle hired through Cartrawler web site. Europcar reservation GB*** and collected 15 September 2015 from London Heathrow branch. Upfront charges accepted and paid at time of booking.<br> <br> Vehicle returned as planned to Europcar Manchester branch on 12 October 2015 without any damage.<br> <br> Final agreed charge of GBP 50.00 taken from presented credit card on 12 October 2015.<br> <br> On 12 November 2015 a further charge of approximately GBP 70.00 taken without my consent. Contact through their website as to reason for further charge not acknowledged nor explained.<br> <br> For what and why was this money taken without my authorisation exactly one month after the vehicle was returned in good condition??
Thank you for you for bring this matter to our attention.
Kindly note we have redirected this to *** for further assistance.
Thank you for your patience in the interim.
Yours personally,
Calvin May
Thank you for you for bring this matter to our attention.
Kindly note we have redirected this to *** for further assistance.
Thank you for your patience in the interim.
Yours personally,
Calvin May
