1 reviews | Active since May 2015
TOO MANY HIDDEN CHARGES, DONT EVER USE
Prior to My holiday, I hired a vehicle which I meant to collect in Durban CBD. On Collections I was told the vehicle I hired (toyota Corolla) was unavailable. I had to drive to the King Shaka Airport to collect the vehicle ordered. The vehicle collected was meant to be returned in Johannesburg. I was never told the amount I had to pay was (R963) for returning at an alternate location. This was also never highlighted online when booking the vehicle as well. Had I known, it would have been cheaper for me to fly back One way from Durban using Kulula and taken advantage of the specials recently. I previously hired vehicles with Woodford, Avis and others but never experienced these hidden cost. I filled the car to max, yet they charged me R45 top up, then Doc fees and Fuel Levies. It is really appalling from an international brand.
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin May
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin May
