******* that ignore your mail

The below I mail to the debtors and to the boss Craig Van Niekerk. The has been going on since 25 March 2020 when i requested the difference in deposit to be paid back.

Firstly I received the confirmation of booking from Ucount stating that my deposit is R2559.30. When I got to the airport to pickup the car the guy said the deposit is actually R5000. You need to sort this error out with Ucount. After a fight because i did not have the extra R2.5K the let me pay the R2559.30.

Secondly Europcar only paid back half my deposit because they said they charged me 5 days instead of the 9 days for which I paid and booked for. They said i only paid for 5 days, which in the below Ucount order you can clearly see its for 9 days. Even when I pickup the car they confirm the booking is for 9 days. Still waiting for difference to be paid back.

Thirdly I received a fine during that time of R200 they then go ahead and take R310. Do you want to tell me that admin fee on a fine that you pay online is R110? That is very *********. I would have rather them just send me the fine to pay online.

Lastly Europcar can take my money for the fine but not payback my deposit?