CR
Clarissa R

1 reviews | Active since May 2021

08 Jul 2022, 10:15

They will ***** your deposit, charge you more and then not answer your calls.

I was promised that I would get my deposit back within 7 business days, it has been 12 and still no sign of it. They also charged my credit card an additional R400 for fuel and a refuel charge even though I returned it with a full tank.

Tried calling their customer care number but it says that the number doesn't exist. Absolutely ridiculous.

0
Replies (2)
Europcar
Europcar's reply08 Jul 2022, 13:10
Official
Good day Clarissa. 

Thank you for bringing this to our attention. Please check your email, we have sent you a message. 

Kind regards
Tempest Car Hire 
Europcar
Europcar's reply08 Jul 2022, 13:15
Official
 
Good day Clarissa. 

Thank you for bringing this to our attention. Please check your email, we have sent you a message. 

Kind regards
Europcar