GM
Gareth M
1 reviews | Active since Jun 2009
12 Nov 2019, 13:53
They expect me to do their job
You send me an SMS to call someone, but made no effort to get hold of me? Since when do I need to call you to arrange? Then I must call the call center and wait on hold? Why is the customer service so poor? This is appalling.
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Replies (1)
Europcar's replyOfficial
14 Nov 2019, 10:16Good Day,
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative will be contacting you shortly.
Thank you
Europcar
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative will be contacting you shortly.
Thank you
Europcar
Europcar's reply14 Nov 2019, 10:16
Official
Good Day,
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative will be contacting you shortly.
Thank you
Europcar
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative will be contacting you shortly.
Thank you
Europcar