they dont check but rip you off

I returned a car to the Airport and was not met by any attendant.After waiting for 5 minutes I left to catch my flight. A day later Robert phoned to say I had left documents in the car, very nice and helpful. I while later he phoned again to say the car was damaged. I could not hear him clearly as he was on a cell phone and I attempted to phone him back twice, left a message and in due course spoke to Rafiq. I told him that the car had been given to me with notes that it had scratches on all the panels of the car and that he should check this. He undertook to come back to me but didn't. A day later they sent an email to the a wrong address - but I booked via the internet and a failed message should have appeared on their internet system. I now get an undated invoice for R3016 for repairs of the front door that I purportedly dented inclusive of the costs for the repair of the fender and the rear left door presumably for the damages that were there b4 i got the car.These are all divisions of Imperial and the charge includes charges for assessment fees and admin fees. a total rip-off No wonder my colleagues use Uber .<br>