1 reviews | Active since Aug 2010
They are *****s
I rented a vehicle at the Wonderboom airport in December. When i took it back i forgot my USB on the vehicle radio USB slot. I only realized that after i have locked the car and put the car keys in the wall key hole. I went to the car to check for my memory stick and it was still hanging there on the slot. Since it was on a Sunday there was no one there so i left. I called the given cellphone number and the guy was rude and no helpful. I drove to the branch and realized that the vehicle was moved and my memory stick was no longer in the slot. I called the same guy and he said there is no memory stick found in the car. These people are ******* and Europcar has done nothing about it maybe they are in this together. No one from the company has done anything about this.
Good day,
This is definitely not good and not the impression we wish to leave with our customers
I have escalated the matter to management and a representative will be in contact with you shortly
Thank you
Europcar
Good day,
This is definitely not good and not the impression we wish to leave with our customers
I have escalated the matter to management and a representative will be in contact with you shortly
Thank you
Europcar
Good day,
I apologise that no one has been in contact yet
I have escalated the matter
Thank you
Good day,
I apologise that no one has been in contact yet
I have escalated the matter
Thank you
