TG
Trishen G

1 reviews | Active since Jul 2023

25 Jul 2023, 11:47

terrible rude staff

reception and staff are very rude over the phone and will not assist you if you call them around 16:00pm , I was so disgusted with their customer service that I didn't even take my courtesy vehicle from them , they have many hidden cost factors to eat your deposit

0
Replies (3)
Europcar
Europcar's reply25 Jul 2023, 13:14
Official
Good Day We apologise for the experience you had with us.  Please share your RA number (reservation/reference number) with us. We will escalate your query with Customer Services to assist. 
TG
Trishen G's update25 Jul 2023, 16:35
Reviewer Update
what help will this do? I gave away a free courtesy car when I needed it due to your staff being rude and not helpful?? ***
TG
Trishen G's update25 Jul 2023, 16:37
Reviewer Update
i can assure you with the service i received i will definitely be Brodcasting it on social media as I'm an influencer.