TN
Tamara N

1 reviews | Active since Jan 2017

12 Jul 2018, 11:11

Terrible experience!!!!!

What an exhausting experience it is to deal with Europcar....... When you are given a bill you can't contest after numerous attempts of doing your own investigations. Yes, for my name not be blacklisted I am paying the damn account. Since they handed me over to debt collectors, NIMBLE GROUP, tjo my phone has not a single moment to breath. With so many consultants calling me each and everyday about making a payment but payment was made. Listen to this, extra charges from driving the car from Port Elizabeth to Johannesburg. Well, your surcharges and all, I have settled that account.

So with Nible group not knowing how to update their system, I had to leave work to get them the proof of payment. cell phone banking allows one to load beneficiaries, and the second payment doesn't reflect for some odd reason *impossible*.

Can't wait to pay off the second account where I am accused of cracking the side mirror. Anyway...I will then be rid of Europcar....I still maintain it will be cold day in hell before I hire a car from them ever again

THANK YOU!!!

0
Replies (1)
Europcar
Europcar's reply12 Jul 2018, 12:15
Official

Good day,

Thank you for your post

We are looking into your complaint and query and will be in contact shortly

Thank you

Europcar

Best regards,