Terrible Customer Service Recieved from Europa Car

Terrible Customer service received and charged for unverifiable damage.

When I called in no one could assist me, I, as the customer had to in and ask for clarity as to what was happening and was treated in a very disrespectful manner.

They promised that surveillance footage will be sent or the manager would get back to me. Without verifying the damage with me a bill was sent to me for damages that I did not cause.

Furthermore , when I received the car, the car was already damaged and I have a copy of the inspection sheet. Highly disappointed !!!

Date: 2018-05-16 Contract No: Customer No: Claim No: Original Invoice No: Tax Invoice No: TSAND ********** RA9 / TSAND ********** RS4 ********** 116 TCH148565CL1 ********** 8. ********** 8