Susan Smit's Europcar Kimberley ****ty and Pathetic Service

This company gave me a faulty 8 seater bus and yet when I returned it, they gave me another one that was also faulty and its tyre rim has bent and I kept on putting air on the tyre but the air kept escaping, used an opportunity at every fuel station.

I reported it and they said I must take it to Trevors Dunlop, whom fixed and straigtened the rim, hours passed and the same tyre gave me problems getting flat still, I called them and spoke to some Susan who accused me that I have damaged the tyre, I told her to give me proof of the damaged I imposed on a vehicle which I paid for, she never responded instead I received my refundable deposit being less 50% of what they froze.

The agency, flight centre told me, the tyre and screen is waived against an insurance, but now I'm already charged by Europcar a rediculous R3000 for a fault they overlooked and of which they don't account for, this is *****ing from a client

Fortunately this matter will going to the ombudsman if not resolved and if they don't own up to their mess, this technically means, my life was in danger for driving their vehicles and yet giving me two vehicles that were not roadworthy and yet they are charging me for their fault.

Well, to say the least, Europcar offers a ****ty service, pathetic at all cost, that Susan never worried about my safety when I reported the matter to her, she quickly jumped to tell me, I'm liable for the cost whilst I was on the dark veld, stuck with their ****ty faulty vehicle