kW
kerry W
1 reviews | Active since May 2015
12 May 2015, 10:48
Surplus charges for foreigners surprise
I rented a car from Europcar and when picking it up said I didn't want any extra insurance. I get my bill and it says that I had the superior waiver coverage, not even the standard. I contacted them and they said it was because international drivers have to get the surplus coverage unless they have international insurance. I do have coverage through my credit card, so I sent them the paperwork to prove it, but they wouldn't take off the charges. <br> <br> IF SOMEONE HAD ASKED OR TOLD ME THIS BEFORE HAND I WOULD HAVE GLADLY PROVIDED PROOF OF COVERAGE. What a ****.
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Replies (1)Europcar's replyOfficial
15 May 2015, 10:27Hello blondie44,
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin May
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin May
Europcar's reply15 May 2015, 10:27
Official
Hello blondie44,
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin May
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin May
