1 reviews | Active since Nov 2016
still waiting for my refund
<p>I rented a car through my insurance with europ car. I returned the car on Saturday morning the 17/12/2016. The consultant there advised I would have the refundable R1405 my Monday and to date I have still not receive anything. I used to hear stories about europcar delaying refunds but never thought I would experience it.</p> <p>I called your call center and the service there is the worst , they take you from pillar to post and give different stories.</p> <p> </p> <p>Its such a mission to get assistance. All I want is my money back,</p>
Dear Tracy
Thank you for taking my call earlier today as discussed your refund was processed on the 19/12/16 and this falls within our refund process of 3 - 5 business days.
Please accept our sincere apologies for the lack of communication received.
Yours personally,
Calvin May
Dear Tracy
Thank you for taking my call earlier today as discussed your refund was processed on the 19/12/16 and this falls within our refund process of 3 - 5 business days.
Please accept our sincere apologies for the lack of communication received.
Yours personally,
Calvin May