BM
Busi M

1 reviews | Active since May 2024

19 Nov 2025, 06:36

Still No Response From Europcar After Automated Message- Poor Service

I’m extremely disappointed with Europcar’s lack of communication. After my initial Hellopeter review, I received an automated response claiming that an e-mail had been sent to me, but nothing was ever received.

At this point, it feels like I’m being ignored while trying to resolve a valid concern related to Claim ***. I have made every effort to engage with Europcar directly, yet there has been no follow-up or meaningful assistance.

All I’m asking for is proper feedback and closure. The ongoing silence is unacceptable and reflects poorly on the level of customer service.

I would appreciate it if Europcar could reach out with an actual response, not an automated message.

0
Replies (1)
Europcar
Europcar's reply19 Nov 2025, 16:51
Official
Good day

Thank you for reaching out to us. 

Please check your email, we have sent you a message.

Kind regards
Europcar Rentals