GH
Gerhard H

1 reviews | Active since May 2012

10 Jul 2017, 15:16

Still no refund

<p>I have logged a complaint WRT my refund that's outstanding for over 2 months now. The Manager from Van rental in KZN informed me on Wednesday that it will be paid in . It's now Monday and still no payment. I would like a director to contact me ASAP</p>

0
Replies (1)
Europcar
Europcar's reply11 Jul 2017, 09:52
Official

Dear Mr Harmse

It is with regret that it has taken longer than we anticipated to pay your refund ,we would like to assure you that payment was successfully processed on the 10/07/2017.

We sincerely apologise for the delay in resolving this matter.

Yours personally,

Europcar - Customer Service