MM
Mufaro M
1 reviews | Active since Apr 2023
07 Apr 2023, 23:21
STAY AWAY FROM KEDDY AND EUROPCAR
I created an account specifically to warn people who are smart enough to venture to this site unlike me to stay away from car renting with Europcar. I knew Europcar were bad, but they use **** companies like keddy.
They never gave me back my R20k deposit which was never mentioned on the booking. If you visit south africa with any frequency, go with pace car rental who will set up a lease for you. Europcar don't return deposit, give you cars with broken windscreens and charge you for that. Honestly you're gonna lose big money to these people. Paid so much money and when I arrived they gave me a car which wasn't the same as what I paid for. After 20+ hours travelling you're not going to want to argue
Helpful (0)
Replies (3)0
Replies (3)
Europcar's replyOfficial
11 Apr 2023, 15:02Good Day Mufaro
Please share your RA number (reservation/reference number) with us. We will escalate your query with Customer Services to assist.
Europcar's reply11 Apr 2023, 15:02
Official
Good Day Mufaro
Please share your RA number (reservation/reference number) with us. We will escalate your query with Customer Services to assist.
MM
Mufaro M's updateReviewer Update
12 Apr 2023, 16:11I have sent it privately after following up for months and received no assistance and no proof that any of that was actioned.
MM
Mufaro M's update12 Apr 2023, 16:11
Reviewer Update
I have sent it privately after following up for months and received no assistance and no proof that any of that was actioned.
Europcar's replyOfficial
12 Apr 2023, 16:57Good day
We apologise for the experience you received from us. We have escalated your query to our Customer Services team to investigate. One of our agents will be in contact with you to provide feedback.
We apologise for the experience you received from us. We have escalated your query to our Customer Services team to investigate. One of our agents will be in contact with you to provide feedback.
Europcar's reply12 Apr 2023, 16:57
Official
Good day
We apologise for the experience you received from us. We have escalated your query to our Customer Services team to investigate. One of our agents will be in contact with you to provide feedback.
We apologise for the experience you received from us. We have escalated your query to our Customer Services team to investigate. One of our agents will be in contact with you to provide feedback.