Something Fishy....!
<p>As a diamond member of DiscoveryVitality I am due to get a 35% discount when hiring a car through Europcar. Surprisingly this is not the case! On getting a quote directly from Europcar on their site it was cheaper than getting the quote I received for the same car, for the same period through Europcar via Kulula.com - which supposedly included my 35% discount!!! Turns out the prices are hiked up before the discount is taken off.. making it a completely joke and in fact more expensive!!! I'm interested to know what other Vitality discounts are a ****...</p> <p>On contacting Discovery Vitality via FaceBook messanger, they were incredibly unhelpful, talking in circles as an attempt to avoid the issue. Europcar are supposidly looking into this. We will see</p> <p> </p> <p>...further to this everytime I hire a vehicle through Europcar they charge me refueling and fuel fees despite me always filling up the car at the airport on return... I then have to go through the rigmaral of contacting them to get the refund due to me! I wonder how many people they do this to that can't ben bothered to claim the refund back?!?!?!</p> <p>Just a note to all of you out there...</p>
Dear Simone
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin May
Dear Simone
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin May
...and silence!.....
...and silence!.....
...still waiting!... won't be using Europcar again... Just booked with Tempest, So far so good & I got the discount owed to me ;)
...still waiting!... won't be using Europcar again... Just booked with Tempest, So far so good & I got the discount owed to me ;)
