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Amanda A

1 reviews | Active since Feb 2023

03 Mar 2023, 11:50

Slowly but surely we’re getting somewhere with my claim against Keddy Europcar.

I’ve managed to get Keddy Europcar to pass a credit for the GPS they we’re trying to bill me for. rental of the GPS but I didn’t sign any request to rent the GPS.

As for the rest of my complaint, things remain unchanged. They insist that the R10,390.00 withdrawal from credit card account on 15/11/2223 wasn’t *******. ENTALCARS UK has assured me that the retal was paid in full. They deducted € 1,746.99 (R 32,982.34 I ZAR), from my credit card account I Sept 2022 Also the amount of R 2,012.23 will now have to be reviewed by Keddy Europcar because it was base on th R10,000.00 holding deposit meant to deduct all the extras. The extras totals R 2,547.58 which makes this withdrawal ******* and has to be refunded to me.

Slowly but surely we’re getting somewhere with my complaint.

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Replies (1)
Europcar
Europcar's reply03 Mar 2023, 13:34
Official
 Good Day Amanda 
Thank you for reaching out to us. Please check your Email , we have sent you a message