Slow Action by Europcar

Item: Europcar
Rating: 1
Author: M T

A 3rd party bumped into my Europcar hire car in Dec 2024. To date, the insurance claim has not been settled. Nothing seems to happen unless I chase it up!!!! What is going on, Europcar? When is the claim going to be settled?? No answer to your landline number!

Helpful (0)

Replies (5)

Europcar's replyOfficial

07 Mar 2025, 11:15

Good day

Thank you for reaching out to us.

Please check your email, we have sent you a message.

Kind regards
Europcar

Europcar's reply07 Mar 2025, 11:15

Official

Good day

Thank you for reaching out to us.

Please check your email, we have sent you a message.

Kind regards
Europcar

M T's updateReviewer Update

08 Mar 2025, 14:20

What message ???????????????????

M T's update08 Mar 2025, 14:20

Reviewer Update

What message ???????????????????

M T's updateReviewer Update

22 Mar 2025, 17:50

What is the latest on this claim, Europcar? When am I getting my excess back??

M T's update22 Mar 2025, 17:50

Reviewer Update

What is the latest on this claim, Europcar? When am I getting my excess back??

M T's updateReviewer Update

16 Jul 2025, 10:15

If the excess is not credited back to my credit card by 18 July 2025, I will have no option other than to lodge a complaint with the Ombudsman.

M T's update16 Jul 2025, 10:15

Reviewer Update

If the excess is not credited back to my credit card by 18 July 2025, I will have no option other than to lodge a complaint with the Ombudsman.

M T's updateReviewer Update

25 Jul 2025, 20:17

Why is the refund of my Excess taking so long to be refunded to me, Europcar? Why is there is no reply to me email, Europcar?

M T's update25 Jul 2025, 20:17

Reviewer Update

Why is the refund of my Excess taking so long to be refunded to me, Europcar? Why is there is no reply to me email, Europcar?