Shocking service: deposited not fully refunded

<p>After being involved in an accident I took a car from Europcar park station in JHB and later had problems with the car. I woke up on Sunday to find the tyre flat and when I took the car to the garage I was told by the petrol attendant that helped that the tyre had patches and I took it back and got another car and was told to fill in some form which I explained that the tyre had patches before I took it and that it was already damaged. I was told that I must take the other car and didn't have to pay. Now after taking the car back I see my account has only been credited with R7!!!!!!!! Where is the rest of my money? Guys please refund me, I can't be forced to pay a car I didn't damage!!!!!!The Jhb branch didn't even tell me about the tyre and windscreen waiver and only when I took the car back was I asked if I had taken it and I didn't even know about such!!!</p>