Shocking service

Item: Europcar
Rating: 1
Author: Bearded S

If I could have given a 0 Rating then I would.

The call center is rude and they just transfer your call in between each other and then drop the call.

Shocking service and wish I chose someone else to assist

Helpful (0)

Replies (1)

Europcar's replyOfficial

08 Aug 2023, 13:55

Good Day We apologise for the experience you had with us. We have escalated your query to our Customer Services team to investigate. One of our agents will be in contact with you to provide feedback

Europcar's reply08 Aug 2023, 13:55

Official

Good Day We apologise for the experience you had with us. We have escalated your query to our Customer Services team to investigate. One of our agents will be in contact with you to provide feedback