She Made Me Feel Special

I do not wish to go into too much detail for reasons Europcar might understand. I had a query about my reservation and eventually got through to Linda Mbete, who was unbelievably friendly, kind and helpful. I could not have imagined that I could have gotten such wonderful service and that I could have been treated with such great kindness and warmth.<br> <br> I also want to thank the other people with whom I spoke today, who, without hesitation, assisted me. I wish I could remember all their names. One whose name I do remember is Nompilo.<br> <br> I am really grateful to Europcar.<br> <br> There was also an incident (my fault) a few weeks ago when I was in Cape Town. The Europcar staff at the airport there were unbelievably helpful and reassuring. Europcar, you do not have a client