KR
Kagiso R

1 reviews | Active since Aug 2021

26 Apr 2025, 14:16

Rude staff who doesn't care about clients.

The employee who is working at the doornpoort (airport )branches is rude to clients.She screams and talk to clients in an unpleasant manner. I even complained to my insurance company about it. The incident happened on the 26/04/2025.

My wife ended up crying and saddened by this encounter.

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Replies (1)
Europcar
Europcar's reply29 Apr 2025, 16:09
Official
Good day
 
Thank you for reaching out to us. 
 
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Kind regards
Europcar