Rude consultant

Where do I even start. Okay, my vehicle had to go in for repairs and the group type that I am paying for was not available. It wasn’t really an issue for me as I still had my own vehicle. What then made me upset was today when I call the emergency assist as the rental car that I received was not moving and which basically meant that I couldn’t get the things that I needed to be done. When I call I was shocked by the level of disrespect that the consultant gave me, shouting at me and having attitude when I am the one who is stranded. I don’t know if he was rude because I am a female or because of my nationality but it was so distasteful I was in the utmost shock at how someone can be that rude when they are dealing with someone on distress. That person should not be dealing with clients as they lack empathy and understanding and are extremely rude.

That man is rude, I will not wish any client to have to deal with such.

If it was not for Matshidiso calling after that, yeah no. I would proper be done with Europcar. She said the day with how nice she was.