1 reviews | Active since Jul 2013
Ridiculed! Get Your Facts Straight
I received a courtesy vehicle from EUROPE, arranged by VW Assist, in King Shaka airport Durban on 20/09/2015. All was well on collection. I returned the vehicle on 21/09/2015 to Margate where I was basically accused of re-spraying the vehicle after some paint was noted in the tiny groove between the vender & front bumper. I told the attendant that I know nothing of this & that I got the vehicle like this. I was requested to fill in an incident report to which I did & stated that I took delivery of the vehicle like this.<br> <br> I advised the attendant to find out about prior accidents to which he got a partial history that it had been previously repaired but will call me on 22/09/2015 with more details.<br> <br> I called the King Shaka Branch who got the information in 2 minutes that the car was in a front smash & repaired in July 2015 as well as a windscreen claim. I asked King Shaka branch to inform the Margate branch. The Margate branch called me to tell me the info that I already knew, but couldn't even apologize.I will <br> Never using this company again & will forward to VW that arranged the booking to NEVER use this company for their clients.<br> <br> Get your facts straight before you accuse people!<br>
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin May
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin May
