Refund - Reservation no ***

<p>Good day </p> <p> </p> <p>Please urgently process the refund on above reservation number. The vehicle was returned on the 17th May 2017 however to date no refund has been paid into my account. I was advised the refund would take up to 5 working days and we are now on the 3rd week. I must mention that service received from Sibusiso in the Kensington branch was outstanding and this complaint is by no means a reflection of his service.</p> <p> </p> <p>Regards </p> <p>Songeze Zici</p>