Refund my money!

The insurance booked a courtesy car and I had to pay a deposit of R1644 (including delivery), there was a delay with the assessment my 15 days was over, phoned Europe to enquire if I can continue using the car and pay for the car myself, I was told yes, but I must go to the nearest branch, that was on the 18 Jan (that's full 15 days since the 4th) According to Emma Mahlangu at Richards Bay they charge the Insurance for 14 days (issue for another day!!1). Europa Umhlanga, they told me the same thing as the call centre, that I can use the car and pay for myself, first payment was R1500 from 18 Jan - 23 Jan @ R250 per day, On 23rd extended till 29 Jan @ R250 per day and paid R1750; then on 29th extended for 5 days ending 3nd Feb which was 5 days @ R250 per day and I paid R1250. On the 2nd of Feb I went to extended from 3rd Feb till 6th Feb.

I just received the invoice, my initial deposit is being held because the total number of rental days is calculated based on R318.72 per day. when I called to check with the branch and customers centre they seem to have different daily charge as the branch say they charged me on R279 per day!

As mentioned above, amounts paid were based on R250 per day and I need my money refunded correctly.

I'm not going to accept a different rate now when my money is due to be paid back, the invoice should calculate on R250, its not my fault that the staff has different amount or they never checked properly.

I need my money!