Refund

<p>A vehicle was rented through europcar van rental. A deposit was paid. We have now been struggling for 2 months to get our refund.</p> <p>1st we have to complete forms to say pay it into this account which was also completed on the rental</p> <p>then we had to prove that this was out account.</p> <p>Then we needed a letter from the bank confirming the account is ours</p> <p>Now they want another letter from the bank.</p> <p>Really I would like my depost back today or a case will be made against your company</p>