1 reviews | Active since Jul 2016
Refueling charges
<p>I got a car from europcar Kimberley when myn was in for repairs. After filling up with petrol 3.7 km from the branch I was charged refueling of R173 aprox. 12 l of fuel. In a car that does 17km+ on a litre. I send them a email regarding this and recieved an auto reply saying they will respond in 2-5 working days. Its been more than a week now.</p>
Dear Johann
Thank you for bringing this matter to our attention.
We have escalated this to the branch manager for further investigation and to provide feedback on the fuel charge.
We appreciate your patience in the interim of resolving this matter.
Yours personally,
Calvin May
Dear Johann
Thank you for bringing this matter to our attention.
We have escalated this to the branch manager for further investigation and to provide feedback on the fuel charge.
We appreciate your patience in the interim of resolving this matter.
Yours personally,
Calvin May