1 reviews | Active since Sept 2015
Refuel Charge
I brought back car with full tank that I refuelled at OR Tambo airport Engen garage. I made sure the car was full, I instructed the petrol attendant to shake the car to make sure it is full and drove from Engen garage to europcar returns. <br> <br> Received my invoice today and to my surprise I'm been charged refuel of R98.95 plus fees of R15 that does not make sense to me at all.<br> <br> This is my 2nd booking in the last month with Europcar that I'm been overcharged, it looks like this is their way of robbing customers hoping they wont notice it.<br> <br> OR Tambo Engen garage is a stone throw away from them how can it be refuel of R98? I'm really disappointed that they are taking advantage of their customers.<br> <br> I will be surprised if they get back to me as they never replies queries.
Thank you for bringing this matter to our attention.
We are currently investigating the matter and will revert back to you shortly.
Yours personally,
Calvin
Thank you for bringing this matter to our attention.
We are currently investigating the matter and will revert back to you shortly.
Yours personally,
Calvin
