PS
Patrick S

1 reviews | Active since Dec 2012

25 May 2015, 14:56

Read the small print

I recently did a train trip to Cape Town . I booked a vehicle rental through Europcar and on the online form you can even Tab from Cape Town Train Station. The system and mail confirmation then sends/sent a mail confirming total cost R293.00 in large print . In the small print below they state that they may charge an additional delivery charge together with the usual rambles you get .And boy did they RIP me , an additional R363-00 delivery cost. What a **** !!!!

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Replies (1)
Europcar
Europcar's reply26 May 2015, 13:50
Official
Hello patrick@ ,

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Yours Personally
Calvin May